Service Policy  

Funkyfoot is committed to delivering exceptional service at every stage of your journey—from browsing to post-purchase support. This policy outlines our commitments to you.  

Product Availability  

We strive to maintain accurate inventory levels on our website. If an item is out of stock at checkout, we will notify you immediately and offer: (1) a backorder with an estimated restock date, (2) a substitute product, or (3) a full refund.  

Pricing Accuracy  

While we take care to display correct prices, errors may occur. If a product is listed at an incorrect price, we reserve the right to: (1) cancel the order and issue a refund, or (2) honor the price if we determine the error was not material.  

Order Support  

Our customer service team is available to assist with:  

- Order status updates (via [email protected]).  

- Address or payment changes (requested within 24 hours of order placement).  

- Tracking issues (if your package is delayed or missing).  

Post-Purchase Assistance  

- Returns/Exchanges: Guided support to ensure your request meets eligibility criteria (see Return Policy).  

- Product Inquiries: Answers to questions about sizing, materials, or care instructions.  

- Feedback: We welcome suggestions to improve our products or services—share your thoughts via our contact form.  

Intellectual Property Compliance  

We respect the intellectual property rights of others and expect users to do the same. Report suspected infringement to [email protected].  

Limitation of Liability  

Funkyfoot is not liable for:  

- Delays or errors caused by third parties (e.g., carriers, payment processors).  

- Losses resulting from unauthorized account access or misuse of our website.  

- Indirect damages (e.g., lost profits, inconvenience) arising from your use of our services.

Contact Information  

- Email: [email protected] (response time: 1–3 business days)  

- Address: 6282 Main Street, New York, AZ 77001